Refund, Return & Exchange Policies

Acknowledgment of Custom-Made Goods

Your purchase confirms that you understand the goods are tailored to your specifications as custom-made items, created only after your order is confirmed. With this in mind, you have a 24-hour window from the time of confirmation to modify or cancel your order. After this period, the production of your goods commences, and your ability to make changes or cancel is relinquished. Unless the items are faulty, all sales are final and not subject to cancellation or return.

Conditions for Returns

Returns will be evaluated on an individual basis. You may qualify for a return if your goods match any of the following conditions:

  • The goods arrived damaged.
  • There are noticeable defects with the print quality.
  • The item differs in size, color, design, or style from what was ordered.

Return Procedure

To initiate a return under the qualifying conditions:

  • Lodge a return request within 14 days of receipt.
  • Past this period, the right to a return is voided. Items returned without a request will not be accepted.
  • Submit your request via our Contact page or by emailing support@maradonafc.com.
  • You may exchange the goods for the original items purchased or receive a refund of the purchase price.
  • Responses to inquiries are generally issued within 24 hours.
  • Return shipments should be sent to our processing center at 871 Coronado Center Dr Ste 200-258 Henderson , NV 89052 US, with the order ID included inside.

You are responsible for the cost of return shipping, and items should be securely packaged.

Policy on Refunds

Refund Eligibility

Refunds are subject to a case-by-case assessment. You are eligible for a refund if:

  • The goods arrived damaged.
  • There are defects visible in the print.
  • The item received is different in size, color, design, or style from the one ordered.

Refund Process

To apply for a refund:

  • Submit a refund request within 14 days of receiving your goods. After 14 days, refund rights expire.
  • Use our ticketing system or email us at support@maradonafc.com to place your request.
  • Refunds may be full or partial, depending on the nature of the issue.
  • Only damaged or incorrectly printed items will be refunded.
  • Your refund will be processed back to the original payment method.
  • Refund timing varies:
    • For PayPal, funds appear immediately after processing.
    • For credit cards, funds appear within 5-10 business days.

Please contact us if the refund does not show up within these timeframes.

By purchasing, you acknowledge and consent to this refund, return, and exchange policy.